People & permissions

Invite a teammate and manage staff

Connect staff access to a role and workspace.

On this page

Step by step

  1. Open Settings → Team & staff.
  2. Choose the add or invite action and enter the teammate’s details.
  3. Assign the intended role and location access. Configure POS access if they will use a register.
  4. Send or copy the invitation using the options shown.
  5. The teammate opens the invitation and chooses Accept invitation, then completes sign-in or account setup.

Good to know

Check the role before sharing an invitation. An existing PatoHQ account and a staff profile are related but different records.

If you get stuck

If the person cannot open the register, check POS enabled status and whether they have a PIN.

Open in PatoHQ (opens in a new tab; sign-in may be required)

Available actions depend on your role, enabled modules and plan.

Need help with this guide?

Contact support