Customer accounts

Review customer balances and receivables

Follow outstanding invoices and payment history.

On this page

Step by step

  1. Open a customer profile to review their documents and balance.
  2. Open Finance → Receivables to review outstanding amounts across customers.
  3. Open the relevant invoice to inspect its total, payments and due date.
  4. Record a payment only when it has actually been received, then recheck the balance.

Good to know

Customer balances come from recorded documents and payments. Editing a customer’s name does not change what they owe.

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Available actions depend on your role, enabled modules and plan.

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