Create & fulfil

Record packing and delivery details

Keep fulfilment information alongside the order.

1 min readUpdated
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Step by step

  1. Open the order and find Fulfillment.
  2. Review Delivery method and the person or service delivering it.
  3. Add Person dispatching, Packed by, Carrier and Tracking number as appropriate.
  4. Use Save & record packing when the order is packed.
  5. Review the available shipment actions and status before dispatching or cancelling.

Good to know

Packing and payment are separate states. Check each status rather than assuming a paid order has shipped.

Open in PatoHQ (opens in a new tab; sign-in may be required)

Available actions depend on your role, enabled modules and plan.

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