Stock & selling
A product cannot be sold at the register
Check quantity, holds, expiry and required checkout details.
On this page
Step by step
- Read the register’s message and check the selected product, variant and location.
- Check available stock and the workspace’s negative-stock rule.
- Review quarantine holds, batch expiry and the near-expiry refusal window.
- For classified medical products, complete required dispensing details.
- Attach a required customer and complete manager approval where prompted.
Good to know
A hold or expiry block is a stock-control decision. Resolve its cause before trying the sale again.
Available actions depend on your role, enabled modules and plan.
Need help with this guide?
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