Stock & selling

A product cannot be sold at the register

Check quantity, holds, expiry and required checkout details.

On this page

Step by step

  1. Read the register’s message and check the selected product, variant and location.
  2. Check available stock and the workspace’s negative-stock rule.
  3. Review quarantine holds, batch expiry and the near-expiry refusal window.
  4. For classified medical products, complete required dispensing details.
  5. Attach a required customer and complete manager approval where prompted.

Good to know

A hold or expiry block is a stock-control decision. Resolve its cause before trying the sale again.

Open in PatoHQ (opens in a new tab; sign-in may be required)

Available actions depend on your role, enabled modules and plan.

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