Stock & selling
Stock is missing or looks incorrect
Trace the movement before entering a correction.
On this page
Step by step
- Check the selected location and product variant.
- Compare on hand, reserved, available, incoming and quarantined quantities.
- Check whether the purchase order was received or the transfer was only shipped.
- Review recent movements and any pending approvals.
- If the physical count still differs, record a reasoned adjustment or stocktake.
Good to know
Do not receive the same delivery or sync the same sale again just to force a balance change.
Available actions depend on your role, enabled modules and plan.
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