Stock & selling

Stock is missing or looks incorrect

Trace the movement before entering a correction.

On this page

Step by step

  1. Check the selected location and product variant.
  2. Compare on hand, reserved, available, incoming and quarantined quantities.
  3. Check whether the purchase order was received or the transfer was only shipped.
  4. Review recent movements and any pending approvals.
  5. If the physical count still differs, record a reasoned adjustment or stocktake.

Good to know

Do not receive the same delivery or sync the same sale again just to force a balance change.

Open in PatoHQ (opens in a new tab; sign-in may be required)

Available actions depend on your role, enabled modules and plan.

Need help with this guide?

Contact support