Access & connections

A page will not load or a save failed

Check connectivity and existing records before repeating an action.

Step by step

1. Check your internet connection and whether other PatoHQ pages load.
2. Use Try again or Refresh when the page offers it.
3. After a failed save, check whether the record already exists before submitting it again.
4. For a queued register sale, use Register sync and Retry instead of creating another sale.
5. If the issue continues, note the screen, time and action for your support request.

Available actions depend on your role, enabled modules and plan.