Finish & review

Sell offline and review register sync

Protect queued sales and resolve sync problems after reconnecting.

On this page

Step by step

  1. Start the register while online before the connection is lost.
  2. While offline, check the register’s connection and sync indicators. Only use actions the register makes available.
  3. Reconnect and wait for queued work to sync.
  4. If Review appears, open Register sync and inspect the sales needing attention.
  5. Use Retry or Retry all after resolving the cause. Confirm each sale has synced before closing the browser or signing out.

Good to know

Do not clear browser data, forget the device or sign out with unsynced sales. Discard permanently removes the queued sale from that device; read the confirmation first.

If you get stuck

Previous sales and customer browsing need a connection. Do not re-enter a queued sale simply because it is not yet visible in the admin ledger.

Open in PatoHQ (opens in a new tab; sign-in may be required)

Available actions depend on your role, enabled modules and plan.

Need help with this guide?

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